FAQ's
When Things Get Muddy
🌲 What should I do if my item arrives damaged or defective?
That's the last thing we want. Email us at support@clearheadtrail.com within 30 days of receiving your order and include a photo of the issue. Item needs to be unworn and in original condition. We'll make it right no hoops, no guilt trips.
🌲 Can I change or cancel my order after placing it?
We move quickly on orders, so we can't guarantee changes or cancellations. Reach out to support@clearheadtrail.com as soon as possible and we'll do our best.
🌲 I made a mistake with my shipping address. Can I update it?
Contact us immediately at support@clearheadtrail.com. If your order hasn't shipped yet, we can fix it. If it's already on its way, we'll help you figure out next steps.
🌲 I didn't receive my order confirmation. What should I do?
Check your spam folder first, it probably ended up there. Still nothing? Email us at support@clearheadtrail.com and we'll resend it.
The Trail to Your Door
🌲 How long does shipping take?
Orders are processed within 2-5 business days. Once it leaves our hands, delivery typically takes 4-8 business days depending on your location. Track it obsessively or leave your phone in the car, we support both approaches.
🌲 Will I get a tracking number for my order?
Yes. Once your order ships, you'll receive an email with your tracking number. Check it once and put your phone away; or refresh it every hour. No judgment either way.
🌲 How much does shipping cost?
Shipping is calculated at checkout based on your location. Orders over $75 get free shipping, because if you're stocking up for the trail, we're not going to make it harder than it needs to be.
🌲 Do you ship internationally?
Not yet. Right now we're US only while we make sure every shirt gets to you the way it should. Stay tuned.
The Gear
🌲 What are your shirts made of?
100% ring-spun Comfort Colors® 1717 cotton garment-dyed, heavier weight, and built to feel broken-in from day one. The kind of shirt that gets better every time you wear it on the trail.
🌲 How do I find my size?
Check the size chart on each product page it has actual measurements, not guesses. If you're between sizes, size up for a more relaxed fit. Still not sure? Email us at support@clearheadtrail.com and we'll help.
Measurements in inches:
S = L27 x W19
M = L28 x W21
L = L30 x W22
XL = L31 x W24
2XL = L32 x W26
3XL = L33 x W28
🌲 How should I care for my shirt?
Wash inside out in cold water. Tumble dry low or hang dry. Skip the bleach and don't iron directly on the graphic. Treat it well and it'll last as long as your love for slow miles.
🌲 Are your products eco-friendly?
We print with water-based, biodegradable, non-toxic inks through paperless automated production. No harsh chemicals, no weird odors. It's not perfect, but we're making better choices same as you do on the trail.
About Clear Head Trail
🌲 What makes Clear Head Trail different?
We make shirts for people who hike to think, disconnect on purpose, and find clarity on the trail. No hustle culture, no empty slogans, just intentional designs for the slow hiker who knows the trail is cheaper than therapy.
🌲 Where are you located?
Clear Head Trail is a US-based brand. Every shirt is printed, packaged, and shipped in the USA.
🌲 How can I contact you?
Email us at support@clearheadtrail.com we're real humans, real responses. We're slow on the trail but fast in the inbox.